Why was my account cancelled?
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Accounts are typically cancelled by our loss prevention team due to a violation of our Terms and Conditions. If we have reason to believe that a customer is using their Localfit Card for any purpose other than purchasing a pass to an approved Localfit facility their account will be flagged by our monitors for cancellation.

Some examples of violation*:

Using the Localfit card to purchase anything else other than a pass to an approved Localfit facility.

Using Localfit card to make purchases online.

Letting someone else use your Localfit card.

Using your Localfit Travel Membership as a home gym

If you feel there has been a mistake in your account cancellation, please feel free to reach out to Localfit customer service via the phone number on the back of the Localfit card.

*Violations not limited to these examples


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